At NT Performance, we want you to focus on your rehabilitation and neuro-performance, not the paperwork. We are thrilled to offer direct billing to most major extended health providers to help minimize your out-of-pocket expenses.
Providers We Direct Bill We are an approved provider and can seamlessly direct bill the following insurance companies on your behalf (provided your specific plan covers Kinesiology):
- TELUS eClaims Network: Including Canada Life, Manulife, Sun Life, Desjardins, Industrial Alliance, ClaimSecure, and more.
- Green Shield Canada
- Medavie Blue Cross: Covering RCMP, Canadian Armed Forces, and Veterans Affairs.
Please note: We require a valid credit card on file to process direct billing. Because we cannot see your exact coverage limits, you are responsible for any user fees, deductibles, or remaining balances that your insurance portal does not cover.
Pay-Upfront & Reimbursement Options
For certain providers, direct billing is either unavailable or we have opted for a customer reimbursement model to keep our administrative focus fully on patient care. For the following providers, you will pay for your session at the time of your appointment. We will immediately provide you with a detailed receipt containing our BCAK registration number, which you can easily submit for reimbursement.
Pacific Blue Cross Many Pacific Blue Cross plans offer excellent coverage for Kinesiology! However, at this time, the Pacific Blue Cross provider portal does not support direct billing for Kinesiologists.
How it works: You will pay for your session upfront. We will email you a detailed receipt, which you can upload directly to your Pacific Blue Cross member portal or app for fast reimbursement.
Updated Website Copy: ICBC Active Rehabilitation
ICBC Active Rehabilitation: Fast-Track Your Recovery
If you have been in a motor vehicle accident, you don’t have to put your life or active lifestyle on hold. ICBC automatically pre-approves you for 12 Kinesiology (Active Rehabilitation) sessions within the first 12 weeks of your accident date—no doctor’s referral required.
At NT Performance, we don’t do cookie-cutter, background exercise routines. We specialize in advanced neuro-performance, concussion recovery, and targeted active rehabilitation designed to get you back to peak strength, movement, and daily vitality.
How Our Reimbursement Model Works for You: To give you immediate access to dedicated, 1-on-1 clinical care without waiting for external portal approvals, we operate on a streamlined pay-upfront and reimburse model.
- Invest in Your Recovery: Pay for your session at the time of your appointment ($150 for your Initial Assessment; $125 for Progression Sessions).
- Get Instant Documentation: We instantly email you an itemized receipt complete with our official BCAK registration credentials.
- Get Reimbursed: Submit your receipt directly to your ICBC adjustor (or via the ICBC portal) for direct reimbursement straight back into your account!
Maximizing Your Coverage: Think of your ICBC claim as a major funding grant toward elite-level rehabilitation. ICBC covers the vast majority of your session fees ($119 for initial visits and $96 for progression visits), leaving only a small, high-value co-pay for specialized, 1-on-1 neuro-active care.
Ready to get started? Have your ICBC Claim Number, Personal Health Number (PHN), and MVA date ready when booking your initial session, and let’s get you moving better than before!